Business Terms
Effective date: August 18, 2026 · Last updated: August 18, 2026 · Version 2026-08-v1
These terms apply to every business account on Recreation.city, including free listings, claimed profiles, marketplace analytics and advertising.
1. Business accounts and authority
A business account must be created and operated by an authorised representative of the business. You are responsible for everyone you give access to, and for keeping account details and business information accurate and current.
Claiming an existing Recreation.city profile requires verification that you represent that business. Recreation.city may reverse a claim that was made without authority.
2. Listings and service delivery
You are solely responsible for the activities you advertise, including:
- Accurate titles, descriptions, age ranges, schedules, availability and locations
- Correct prices, fees and what is included
- Staffing, supervision, qualifications and background checks required in your jurisdiction
- Health, safety and safeguarding practices, and suitable facilities
- Licences, permits, registrations and insurance
- Cancellation and refund policies, and honouring them
- Meeting consumer protection obligations that apply to you
3. Content and images
You keep ownership of your listing content and grant Recreation.city a non-exclusive licence to host, display, resize, and promote it on the marketplace and in Recreation.city marketing of the marketplace. You confirm you hold the rights to every image, video, logo and description you upload.
4. Reviews and moderation
Where reviews are enabled, you must not write, incentivise or solicit fake reviews, or attempt to suppress genuine ones. Recreation.city moderates content against its Community & Safety Guidelines and may edit, reject, suspend or remove listings, media or accounts.
5. Marketplace analytics and aggregated demand
Recreation.city provides aggregated demand insights — for example the number of parents in an area interested in a category. These figures are aggregated, subject to a minimum audience threshold, and are provided for planning your offering.
6. Parent data restrictions
You agree that you and anyone acting for you will not:
- Attempt to identify individual parents or children from aggregated marketplace data
- Combine Recreation.city demand reports with external data to identify individuals
- Scrape, harvest or bulk-extract parent information from the platform
- Attempt to bypass, probe or defeat Recreation.city's privacy controls or audience thresholds
- Request or accept access to Recreation.city's parent database
- Resell, license or transfer marketplace-derived data to third parties
Breaching these restrictions may result in advertising suspension, listing suspension, or termination of your account, in addition to any other remedies available to us.
7. Advertising
Promotions are governed by the Advertising Terms, which form part of this agreement when you submit a campaign.
8. Suspension and termination
Either party may end this agreement at any time. Recreation.city may suspend or terminate a business account immediately for breaches of these terms, safety concerns, fraud, or legal requirements. Live campaigns are stopped on suspension and undelivered budget is not billed.
9. Liability
Recreation.city provides the marketplace on an "as is" basis and does not guarantee listing views, enquiries, bookings or revenue. To the extent permitted by law, Recreation.city is not liable for indirect or consequential losses, and you are responsible for claims arising from your activities, listings or content.
Contact
Questions about this document can be sent to legal@recreation.city. Privacy questions and requests can be sent to privacy@recreation.city.